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15% Off Your First Order - Code: SUMMER15
15% Off Your First Order - Code: SUMMER15

Privacy & Cookie Policy

Thank you for visiting Rugs Factory, an online rug retailer operated by MKH Investments. At Rugs Factory, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at [www.rugsfactory.com] ("Website") or interact with our services. By using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide: We collect information you voluntarily provide when you interact with our Website or contact us via email at [info@rugsfactory.com]. This may include your name, email address, shipping address, billing information, and any other information you choose to share with us.

1.2. Automated Information: We may collect certain information automatically when you visit our Website, including your IP address, browser type, operating system, and device information. We may also use cookies and similar technologies to collect data about your browsing activities on our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To process and fulfill your orders, including shipping and payment processing.

2.2. To communicate with you, respond to your inquiries, and provide customer support.

2.3. To personalize your experience on our Website and tailor our product offerings to your preferences.

2.4. To improve our Website's functionality, content, and user experience.

2.5. To analyze and monitor website usage, conduct research, and gather insights to enhance our services.

2.6. To send you promotional and marketing materials, if you have opted in to receive them.

3. Sharing of Your Information

We may share your information with the following third parties:

3.1. Service Providers: We may disclose your information to third-party service providers who assist us with various aspects of our operations, such as payment processing, shipping, and analytics.

3.2. Legal Compliance: We may share your information when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Your Choices

4.1. Opt-Out: You may opt out of receiving promotional emails from us by following the instructions provided in the emails. Please note that even if you opt out of marketing emails, you may still receive transactional or administrative communications.

4.2. Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

5. Security

We take reasonable measures to protect your personal information, but no data transmission over the internet or electronic storage method is entirely secure. We cannot guarantee the security of your information, so please use our Website with caution.

6. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [info@rugsfactory.com]

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our Website, and the revised version will be effective when it is posted.

Please review this Privacy Policy periodically for any changes. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.